Fedex Express Ship Center (2024)

FAQs

What happens if you don't answer the door for FedEx? ›

Delivery attempts

If a shipment requires, either an indirect, direct or adult signature, and a delivery attempt is made, but no one is there to sign for the package, the driver will leave a door tag at the recipient's door. If no signature is required, the shipment will be left at the recipient's door.

FedEx Standard Overnight – delivered the next day, before the end of the day. FedEx 2Day AM – delivered the second business day before noon. FedEx 2Day – delivered the second business day before the end of the day. FedEx Express Saver – delivery depends upon location, but usually between 2-4 business days.

What is a FedEx Authorized ShipCenter location? Pack-and-ship stores that have been approved to offer FedEx^® services are identified by our official sign posted in their front window. Each store has regular scheduled pickup times for FedEx Express^® and FedEx Ground^® shipments, and can prepare your shipments for you..

At a local FedEx facility means that your package has arrived at a local FedEx facility and is awaiting the next steps to move toward its final destination. If your package status is 'At a local FedEx facility': Your package is still on its journey.

It will be held for pickup as early as the same day of your missed delivery attempt. Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. Refer to your door tag for the pickup location and availability.

We'll reattempt to deliver your package the following day. Generally, we make deliveries from 8 a.m. to 8 p.m. Monday–Friday, and on Saturday and Sunday for residential deliveries.

FedEx Ground is suitable for packages that weigh up to 150 pounds and have a maximum length of 108 inches. In contrast, FedEx Express can handle packages that weigh up to 150 pounds and have a maximum length of 119 inches. If your package exceeds these limits, you may need to consider other shipping options.

(800) 463-3339

FedEx Corp / Customer service

Are FedEx delivery times accurate enough? FedEx is known for its reliable estimated mail delivery times, offering various service levels for different needs. While they strive for accuracy, occasional delays due to weather or high volumes may occur. FedEx provides tracking information to keep customers informed.

When a package is marked as "tendered" at FedEx, it indicates that the package has been officially handed over to the FedEx logistics network and is in the process of being sorted, processed, and prepared for transportation to its final destination.

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The colors represent different divisions of the company. For instance, orange represents Express, green for Ground, red for Freight, and blue for Critical. What was the company's name before it became FedEx?

Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it's not unusual for a shipment to go more than 24 hours without an update while it's on its way to the final destination. This is especially true during periods of long travel.

Your package could be stuck in transit for many reasons: loss, damage, or even a USPS tracking system failure. More likely, though, the short-staffed US Post Office has misplaced, mislabelled, or simply overlooked your package.

Packages in the FedEx system are scanned at various points between pickup and delivery. It isn't unusual for a package to go more than 24 hours without a scan while in transit. Your package may still be on the move and there are no new updates.

In most cases, FedEx will attempt to deliver your package three times before returning it to the shipper. In case a courier is unable to leave your package, the courier will try to call you to check your availability and attempt the delivery.

Your package will be held at the indicated location for 5 business days, after which time it may be returned to the shipper. You may request another delivery attempt by calling customer support.

In most cases, FedEx will attempt to deliver your package three times before returning it to the shipper. In case a courier is unable to leave your package, the courier will try to call you to check your availability and attempt the delivery.

If you're not home and your parcels won't fit through the letter box, or need a signature, posties will automatically redeliver the next working day. If nobody was in when we attempted to deliver something to your address, we'll leave a red 'something for you' card.